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Service Coordinator
Qualification
  • B.Tech/B. E in Electrical, MBA
Responsibilities
  • Assess the service needs of clients and connect them with the correct provider.
  • Create and maintain a directory of service providers and resources.
  • Create and maintain a database of clients and client need.
  • Assess client issues and provide recommendations to fix problems.
  • Ensure each client is given the necessary services and follow up to fill ongoing service needs.
  • Maintain good relationships with service providers and clients to keep customer base.
  • Expand the list of resources and providers to assure there are no gaps in services.
  • Answer telephones and respond to email inquiries, provide support with Any Desk etc.
Skills & Requirements
  • Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel.
  • Excellent customer service and problem-solving skills.
  • High quality organizational skills, Technical Sound.
  • Excellent verbal and written communication skills.
  • Excellent critical thinking, multitask and problem-solving skills.
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